Asistenţa socială în era digitală: practici şi intervenţii bazate pe tehnologie [Social Work in the Digital Era: Technology Based Practices and Interventions]

The article aims to highlight the main changes made by technology in the practices of social work. There are different types of technology based interventions implemented at an international level in terms of their effectiveness. The paper refers to the role of technology resources (computer, telephone, internet etc.) used in the field of social work practice. The last part of this article captures the results of a qualitative research, using a computerized software (Atlas.ti) to analyze the way in which the social work professionals from Romania integrate technological resources in their social actions. The international research studies and the results of this research undertake once again the need to implement and evaluate the effectiveness of technology based interventions. Also, the conclusions indicate the need of stimulating new research and intervention which value information and communication technologies in order to improve the outcomes of social work practice.

Keywords: technology resources, intervention, effectivness, practices, ICT