Revista de Asistenţă Socială

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Advisory Board al Revistei de Asistenţă Socială.

Echipa redacţională urează un călduros Bun venit doamnei profesor Lena Dominelli si domnului profesor Malcolm Payne, două personalităţi recunoscute la nivel internaţional în domeniul asistenţei sociale, care au acceptat ca începând cu nr. 1/2010 să facă parte din Advisory Board al Revistei de Asistenţă Socială.

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Home > Arhiva > 2024 > Numar: 1 > The Importance of Communication in Residential care Homes for the Elderly

The Importance of Communication in Residential care Homes for the Elderly

Karina-Florina Petrovici (West University of Timisoara, Faculty of Sociology and Psychology, No. 4th, V. Pârvan Boulevard, Timişoara, România, E-mail: karina.petrovici01@e-uvt.ro)
Luiza Vlaicu (West University of Timisoara, Faculty of Sociology and Psychology, Blvd. Vasile Pârvan, Nr. 4, Timişoara, România, E-mail: vlaicu.luiza@gmail.com )

The main objective of the research was to identify the barriers and experiences encountered by social workers working in residential care homes for the elderly. Additionally, the study aimed to discover the most used techniques by social workers during interactions with beneficiaries. Qualitative research was employed to delve into detailed aspects of this phenomenon, applying an interview guide to 9 respondents. The results address the initial research questions, revealing the primary communication barriers (physical, psychological, medical, social), techniques used by social workers, the relationship with the family after institutionalization, and the level of participation in the social framework. As a result of the research, it was observed that communication within residential care homes serves multiple purposes, including problem resolution for beneficiaries, understanding, and addressing their needs, as well as maintaining autonomy and good socio-emotional well-being within the residential care community.

Keywords: social worker, barriers, residential care homes, communication, elderly